Privacy policy.
Privacy Policy
This privacy policy sets out how Greenwomancrafts uses and protects any information that you provide when you use this website. We are committed to ensuring that your privacy is protected. When we ask you to provide information by which you can be identified when using this website, it will only be used in accordance with this privacy statement. This policy may be updated from time to time by updating via this page.
This Privacy Policy does not apply to the practices of third parties that Greenwomancrafts cannot control, including PayPal, Stripe or any third party services accessed through our sites and the sites of the platforms we use. Customers should reference the Privacy Policy of those third parties to learn more about their privacy practices.
Information Collection
When you shop with Greenwomancrafts you submit personal information necessary to fulfil your order. All information submitted by you will be held in accordance with the terms of this privacy policy (as updated and amended from time to time) and in strict compliance with all UK Data Protection legislation.
The information gathered from customers helps to continually improve the service we offer and of course to make sure you receive your order!
When you order, we ask for information such as your name, e-mail address, delivery address and contact details to fulfill the order.
We keep a record of your purchases with Greenwomancrafts, which means we can continue to stock favourite items and so we can deal with any problems you may experience with your order (let’s hope not).
For this reason we will keep a record of any emails you send us, which again helps us with any problems or concerns you've had with our products.
Third party data sharing:
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Paypal and/or Stripe: I share information with Paypal or Stripe as necessary to provide you my services and comply with my obligations under both the Paypal or Stripe Seller Policy and Paypal or Stripe Terms of Use.
Service providers: For example shipping services like Royal Mail. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If, in the unlikely event that I sell or merge my business, I may disclose your information as part of that transaction, to the minimum extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
At no time, and for no reason will your personal information be sold, rented, leased or traded to a third party.
Data Retention
Greenwomancrafts will retain your personal information only for as long as necessary to provide you with the required services and as described in this Privacy Policy. However, Greenwomancrafts may also be required to retain this information to comply with my legal obligations, to resolve disputes, and to maintain my agreements. It is generally needed to keep your data for a minimum of 7 years and a maximum of 10 years.
Greenwomancrafts does not currently have any need to transfer your personal information overseas.
Your Rights
You, the customer, have a number of rights relating to the information that is held and these rights include but are not limited to:
A copy of the personal information we hold;
Rectify information, if it is inaccurate or incomplete;
Request the deletion or removal of your personal data where there is no compelling reason for its continued processing;
Object to certain uses of your personal information;
Withdraw any permission you may have previously provided; and
Complain at any time if you or are not satisfied with our use of such information.
How to Contact Greenwomancrafts
Email: greenwomancrafts@greenwomancrafts.com
Post:
Greenwomancrafts
PO Box 93
Somerton
Somerset
TA117HU
UK